No ads. No brand influence.Powered by members like you.
The Product ReportThe Product Report
Sign InStart Free Trial
Browse AllAsk the Lab
The Product ReportThe Product Report

Product screening with visible evidence tiers, corrections, and no paid ratings.

Products

  • Supplements
  • Food
  • Personal Care
  • Baby & Kids
  • Skincare
  • Household
  • Pets
  • All Categories

Company

  • Investigations
  • Trust Center
  • Our Methodology

Support

  • Contact
  • FAQ
  • Privacy Policy
  • Cookie Policy
  • Terms of Service
  • Accessibility

Legal

  • No Paid Ratings
  • Corrections Policy
  • Brand Response Portal

Retailer relationships: We earn no commission and have no affiliate relationships with any retailer or brand.

© 2026 TPR Operations, LLC. All rights reserved.

HomeTop RatedLabSearchProfile

Support

How can we help?

Browse by topic, search quick answers, or send us a message.

Quick Answers

How do I delete my account?
Account → Delete Account in the app or on the web. You can also email support@theproductreport.org and we will complete deletion within 30 days.
Can I export my data?
Yes. Account → Export Data will email you everything we hold on you in JSON.
What data do you collect?
Email for account purposes, anonymized product-view analytics, and optionally a device fingerprint for account-free access. Full details in the privacy policy.

Still Need Help?

Send us a message

We read every message and reply within 24-48 hours.

Email Us Directly

support@theproductreport.orgGeneral, account, billing.
lab@theproductreport.orgReview requests & methodology.

TPR Operations, LLC

Privacy·Terms·Submit a product

Support

How can we help?

Browse quick answers, send us a message, or jump to a specific topic.

Quick help

The top questions, answered in a sentence each.

Contact us

Send a message. We respond in 24–48 hours.

Report a bug or request a feature

Something broken? An idea for what we should test? Tell us.

Quick help

The six questions we answer the most.

How do I cancel my subscription?

Web subscribers can manage their plan from Account → Manage Subscription. iOS subscribers cancel via Settings → Apple ID → Subscriptions. Android via Google Play → Subscriptions.

How do you review products?

Today, published reports review ingredient labels and public sources. Each report states its evidence tier. Our in-house lab is still in build-out, and any future lab-backed finding will be clearly identified.

Can I request a product review?

Yes — head to /contribute and submit a photo or paste a link. Popular requests get prioritized for review.

How do I delete my account?

Account → Delete Account in the app or on the web. Full instructions are available at /account-deletion. You can also email privacy@theproductreport.org and we will complete deletion within 30 days after verifying account ownership.

Can I get a refund?

You can cancel online during the 30-day trial to avoid the annual charge. After billing, subscription fees are generally non-refundable except as required by law. App Store and Google Play refunds go through those stores directly.

The scanner is not working

Check camera permissions in your device settings. Ensure strong lighting and hold the camera ~6 inches from the barcode. If it still fails, submit the product manually via /contribute.

Knowledge base

Frequently asked questions.

Still looking for something specific? Try these.

About the app

Why should I trust you over free apps?
We show the label and public sources reviewed, the report’s evidence tier, and what the available evidence cannot establish. Our in-house lab is still in build-out, so current label-only reports are not described as lab-backed.
Do you accept money from brands?
No. The Product Report is funded entirely by subscriber support. Brands cannot pay to influence conclusions, advertise, or alter review priorities or future lab plans.
What supports your conclusions?
Current published reports are based on ingredient labels and public sources. Each report should identify its evidence tier and limitations; future lab-backed findings will be labeled separately when verified data exists.

Subscriptions & billing

What are the price points?
Annual membership is $99.99/yr (about $8.33/mo) and includes a 30-day free trial.
When will I be charged?
For first-time members, your 30-day trial starts after checkout. A card is required now, but no payment is due until day 30 unless you cancel first. If you have subscribed or trialed before, checkout may bill immediately instead of starting a new trial.
What happens after the free trial?
The trial converts to the $99.99/year annual membership automatically on day 30 unless you cancel online before then.

Reviewing & methodology

How long does a review take?
Review time varies with the label information and public evidence available for the category. Lab work will have a separate timeline once our in-house lab is operational.
Why is my product not in your database?
We review products before publishing them rather than auto-publishing scraped entries. Building careful coverage takes time. Submit the product at /contribute and it moves to the review queue.
What does an evidence tier mean?
It tells you what supports a report: a label-only review, public-source evidence, verified lab findings, or insufficient evidence. Today’s published reports are label-only while our in-house lab is in build-out.

Privacy & data

Do you sell my data?
No. We never have and never will. Subscriptions pay the bills.
What data do you collect?
Email for account purposes, anonymized product-view analytics, and optionally a device fingerprint for account-free access. Full details in the privacy policy.
Can I export my data?
Yes. Account → Export Data will email you everything we hold on you in JSON.

Send a message

Tell us what's on your mind.

Pick the topic that fits best. We read every message.

Other ways to reach us

  • support@theproductreport.org

    General, account, billing.

  • lab@theproductreport.org

    Review requests & methodology questions.

Quick links

  • How we review
  • Request a review
  • Privacy policy

TPR Operations, LLC

Most messages are answered within 24–48 hours on business days.

Include URGENT in the subject line for time-sensitive account or subscription issues.

Email support
Privacy·Terms·Accessibility·Submit a product